Refund and Returns Policy
Returns You have 20 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonÂrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us If you have any questions on how to return your item to us, contact us at support@zoxi.in.
Contact Information: Email: support@zoxi.in
Please remember to include your order number and relevant details about your purchase when contacting us for efficient assistance.
This Refund and Returns Policy applies only to purchases made directly through Zoxi Shopping’s website https://www.zoxi.in. For purchases made through third-party platforms, please refer to their respective refund and returns policies.