Shipping Policy

Thank you for choosing Zoxi Shopping. This Shipping Policy outlines our procedures and expectations regarding the shipment of your orders placed on our website, located at Zoxi.in.

Order Processing : Time Orders are typically processed and dispatched within 1-3 business days from the date of purchase. Please note that orders are not processed on weekends or holidays. In case of any delays or issues with processing your order, we will notify you promptly via email.

Shipping Methods and Delivery Time : We offer various shipping methods to cater to your needs. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimated and may vary depending on your location, shipping method selected, and other factors beyond our control.

Shipping Rates Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method. The shipping cost will be calculated and displayed during the checkout process before you finalize your order.

International Shipping: We offer international shipping to select countries. International orders may be subject to customs clearance procedures and import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your country’s customs office for more information on potential charges.

Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at support@zoxi.in. Please note that we are unable to change the shipping address once the order has been dispatched.

Shipping Restrictions Some items may be subject to shipping restrictions due to their size, weight, or destination. We reserve the right to refuse shipping certain items to specific locations.

Contact Us If you have any questions or concerns about our Shipping Policy, please contact us at support@zoxi.in. We are here to assist you and ensure a smooth shopping experience.

Contact Information: Email: support@zoxi.in

Please remember to include your order number and relevant details about your purchase when contacting us for efficient assistance.